Frequently asked questions

How do I open an account?

Online

  1. Choose the type of account you want. Then complete our brokerage or bank online application.
  2. For bank and brokerage accounts, you can either fund your account instantly online or mail in your direct deposit.

By Phone

Call 800-ETRADE-1 (800-387-2331).

By Mail

  1. Download an application and then print it out.
  2. Complete and sign the application.
  3. Send the application with a check made payable to E*TRADE Securities or E*TRADE Bank (depending on the type of account you're opening) to the appropriate address.
New to online investing? See how E*TRADE can help

Can I transfer an account or assets from another firm?

Consolidating your assets at E*TRADE is easy. You'll have the opportunity to electronically transfer specific assets or an entire brokerage account from another firm during the application process.

Transfer a brokerage account in three easy steps:

  1. Open an account in minutes.
  2. Request an Electronic Transfer or mail a paper request.
  3. Full brokerage transfers submitted electronically are typically completed in ten business days.
    Paper/mail requests for account transfers generally take three to six weeks, depending on how quickly the delivering financial institution is able to process your transfer request.
    We'll send you an online alert as soon as we've received and processed your transfer.

Transfer an existing IRA or roll over a 401(k):

  1. Open an account in minutes.
  2. Request an Electronic Transfer or mail a paper request.
  3. Full brokerage transfers submitted electronically are typically completed in ten business days.
    Paper/mail requests for account transfers generally take three to six weeks, depending on how quickly the delivering financial institution is able to process your transfer request.
    We'll send you an online alert as soon as we've received and processed your transfer.
Go now to move money.

How do I check on the status of an application?

Simply call us at 800-ETRADE-1 (800-387-2331).

When can I start trading after I open an account?

You can start trading within your brokerage or IRA account after you have funded your account and those funds have cleared.

Go now to fund your account.

What are your commissions and fees?

E*TRADE Securities offers $0 commissions for online stock, ETF, and options trades - other rates and fees may apply.

View all rates and fees.

How do I fund an account?

Choose the method that works best for you:

  1. Transfer money electronically: Use our Transfer Money service to transfer within 3 business days.
  2. By check: You can easily deposit many types of checks.
  3. By wire transfer: Wire transfers are fast and secure.
  4. Transfer an account: Move an account from another firm.

Go now to fund your account.

When will funds be available in my account?

Funds availability will depend on the method of transfer:

  1. Transfer money electronically: Up to 3 business days.
  2. By check: Up to 5 business days.
  3. By wire transfer: Same business day if received before 6 p.m. ET.
  4. Transfer an account: Electronically - 10+ business days. Mail - 3 to 6 weeks.

For additional details, visit our fund my account page.

Can I roll over my 401(k) to E*TRADE?

Yes, you can roll over your 401(k) or other employer-sponsored plan to an E*TRADE IRA.

Learn about 4 options for rolling over your old employer plan.

Do you offer certificates of deposit (CDs)?

Yes, we provide access to a large number of high-yielding, FDIC-insured brokered CDs and other fixed-income products through E*TRADE Securities. You can learn more about brokered CDs, and once you're a customer, you can log on and visit the Bond Resource Center to learn more.

Are there funding requirements for a brokerage account?

There are no minimum funding requirements on brokerage accounts.

How can I deposit a check?

The most convenient way to deposit a check is through E*TRADE Mobile check deposit feature.  Make sure the check is payable to you (in the same name as appears on your E*TRADE account), or to E*TRADE Securities LLC for deposits to your brokerage accounts or E*TRADE Bank for deposits to your bank account. Note: Mobile check deposit maximum is $100,000 per day.

Have additional questions on check deposits? Learn more

When will my funds be available to invest?

Once you have set up and initiated a transfer from an external funding account, funds may take up to three business days to hit your account.  Internal transfers (unless to an IRA) are immediate. Learn more

Looking for other funding options? See funding methods

Got $5,000? Get $100 (or a whole lot more—learn how).1

Deposit or transfer just $5,000 to get $100. Or add even more for up to $3,000.