Refresh March 30, 2025 3:33 AM ET
 Refresh March 30, 2025 3:33 AM ET

Understand withdrawal and availability of funds

There are a number of ways to move money and assets from your Morgan Stanley Private Bank or E*TRADE from Morgan Stanley ("E*TRADE") accounts.

Note:
Morgan Stanley Private Bank offers Bank Checks for withdrawal (Cashier's Checks are not available). Bank checks issued by Morgan Stanley Private Bank meet all of the Cashier/Official Check standards and are signed by an officer of the Bank. "Official Check" is listed at the top of all check disbursements.

Get general withdrawal information Withdraw money with Transfer Money Write checks or wire money Use an E*TRADE or Morgan Stanley Private Bank debit card Dividend withdrawal information
Know all the ways I can withdraw money
Your withdrawal options depend on the type of account you'll be withdrawing money from. Find your account type below for a full list of options.

Note:
If you're running low on checks for your bank or brokerage account, you can reorder checks online.

From your Morgan Stanley Private Bank account: From your E*TRADE non-retirement brokerage account: From your IRA account: Note:
Be careful to consider all tax consequences before taking an IRA distribution.

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Know how soon funds are available for withdrawal after using Transfer Money
Transfer Money is one of the fastest ways to make deposits and move money.

Find out more...

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Know when funds I deposit are available for withdrawal or investment
Funds deposited in bank or brokerage accounts are available for withdrawal when the hold time expires. For more details, please read policies for Morgan Stanley Private Bank and E*TRADE. As described below, the availability of funds in your E*TRADE account for investment may be different than their availability for a transfer from your brokerage account.

For definitions of important terms related to funds deposited to Morgan Stanley Private Bank accounts, please see the Morgan Stanley Private Bank Deposit Account Agreement.

For deposits to a new Morgan Stanley Private Bank account:

Deposit type Funds availability for new account
From an external institution using Transfer Money 3rd business day after the day of deposit, if deposit is received by 4 p.m. ET
Electronic transfer initiated from an external institution (such as direct deposit using ACH) Same business day we receive the deposit
Wire transfer Same business day if received before 3 p.m. ET
U.S. Treasury check $5,525 will be available on the 1st business day after the day of deposit. The remainder will be available on the 4th business day after the day of deposit.
State and local government, Cashier's, Certified, Teller, Federal Reserve Bank, Federal Home Loan Bank check $5,525 will be available on the 1st business day after the day of deposit. The remainder will be available on the 4th business day after the day of deposit.
All other checks All funds will be available on the 4th business day after the day of deposit.


For deposits to an existing Morgan Stanley Private Bank account:

Deposit type Funds availability for existing account
From an external institution using Transfer Money 3rd business day after the day of deposit, if deposit is received by 4 p.m. ET
Electronic transfer initiated from an external institution (such as direct deposit using ACH) Same business day we receive the deposit
Wire transfer Same business day if received before 3 p.m. ET
U.S. Treasury check $5,525 will be available on the 1st business day after the day of deposit. The remainder will be available on the 4th business day after the day of deposit.
State and local government, Cashier's, Certified, Teller, Federal Reserve Bank, Federal Home Loan Bank check $5,525 will be available on the 1st business day after the day of deposit. The remainder will be available on the 4th business day after the day of deposit.
Check drawn on a Morgan Stanley Private Bank account (on-us check) $5,525 will be available on the 1st business day after the day of deposit. The remainder will be available on the 2nd business day after the day of deposit.
All other checks $225 will be available on the 1st business day after the day of deposit. Additional $5,300 will be available on the 2nd business day after the day of deposit. The excess of $5,525 will be available on the 4th business day after the day of deposit.

For funds deposited to E*TRADE accounts:


Deposit type Funds availability for existing customers
Electronic (ACH) transfer initiated at E*TRADE via Transfer Money from an external institution Depending on the Cleared Equity in your E*TRADE account (see description below), all or some of your funds may be available for investment immediately. The rest or all of it will be available for investment or withdrawal on the third business day after the day of deposit, if transferred by 4 p.m. ET.
Electronic (ACH) transfer initiated from an external institution (such as direct deposit) Same business day as the day of deposit to your E*TRADE account (for both withdrawal and investment)
Wire transfer Same business day if received before 6 p.m. ET (for both withdrawal and investment)
Check Depending on the Cleared Equity in your E*TRADE account (see description below), all or some of your funds may be available for investment immediately upon check deposit. The rest will be available for investment or withdrawal on the fourth business day after the day of deposit.


Please note: Information about current investment and withdrawal holds for all your brokerage accounts is available at https://us.etrade.com/e/t/accounts/AcctBalanceDetails.

What Cleared Equity means for investing:

When you deposit funds to your account via Transfer Money or check, we use a concept called "Cleared Equity," which determines the amount of the transfer that is available for investing immediately and the amount that goes through the normal settlement process. If there are pending incoming transfers when a new transfer is made (generally transfers made over the past three business days for ACH deposits or four business days for checks), we also consider another concept called "Available Cleared Equity."

The calculations for these two concepts are shown below:

  • Cleared Equity = Net Account Value (NAV) - Total Uncleared Deposits - Net Long Market Value of Securities Valued $1 or Less - Net Long Options Market Value
  • Available Cleared Equity = Cleared Equity - Cleared Equity Released to Recent Deposits
If your transfer amount is less than or equal to the amount of Cleared Equity (or Available Cleared Equity in the event you have a pre-existing pending incoming transfer), all the funds will be available immediately for investment. When the new transfer amount exceeds your Cleared Equity, only the portion up to the amount of Cleared Equity is available immediately for trading. The remaining funds are available for investment three business days later for Transfer Money deposits (if the request is submitted before 4 p.m. ET) and four business days later for check deposits.

Here's a quick example for an account with a starting NAV of $50,000:

On Monday morning, a customer with no pending transfers, low priced securities*, or net long options positions, submits an incoming Transfer Money request of $30,000 to their E*TRADE account, which immediately increases the NAV of their account to $80,000. In this case (with no other transfers pending), the incoming transfer amount is less than the Cleared Equity in the account, so all of the new funds are available immediately for trading. Using the formula above, this would be expressed as:

$80,000 (NAV) - $30,000 (Total Uncleared Deposits) - $0 (Market Value of Securities $1 or Less) - $0 (Net Long Options Market Value) = $50,000 (Cleared Equity)
$50,000 (Cleared Equity) - $30,000 (Cleared Equity Released to Recent Deposits) = $20,000 (Available Cleared Equity).

In the above case, the first line is all you really need to consider. Since there are no pending transfers on top of the new $30,000 deposit, and since the new deposit is less than the Cleared Equity in the account, the entire $30,000 is available for investment immediately.

Now let's continue this example and see how the $20,000 remaining in Available Cleared Equity will be impacted by another deposit.

On Tuesday morning (the next day), the same customer submits a second incoming Transfer Money request—this time for $35,000—to the same E*TRADE account. Since there is only $20,000 remaining in Available Cleared Equity from the first pending deposit (the second line in the formula above), only $20,000 of the customer's second transfer will be available immediately for trading. There will be an investment hold of three business days on the remaining $15,000. If the second deposit had come in by check, the hold time would be four business days.

Please note: The concept of Cleared Equity applies only to funds availability for investment, not withdrawal. For an overview of what influences the availability of funds for withdrawal from E*TRADE accounts, please see the section below.

*For the purposes of this section, "low-priced securities" are defined as equities with a market value of $1 or below.

For outgoing funds transfers and withdrawals from E*TRADE accounts:

The availability of funds in E*TRADE accounts for outgoing transfer or withdrawal depends on your account type (cash or margin), the destination of the transferred funds, the availability of settled versus unsettled funds in your account, and whether any orders or transactions are pending in your account. Unsettled funds cannot be transferred from a cash account to a third-party institution or withdrawn via direct debit transactions.

Settled funds are used first for investments in E*TRADE accounts ahead of any available unsettled funds. Accordingly, orders entered or executed in your account pending settlement while funds are in transit to an external third-party institution will reduce the amount of settled funds, if any, available for withdrawal from your account. You are responsible for monitoring your transactions and transaction settlements to avoid withdrawals of unsettled funds.

  • In a cash account: If the settled funds available for withdrawal are insufficient to cover an outgoing transfer funds request or direct debit request at settlement, the request may be rejected or fail.

  • In a margin account: If the settled funds available for withdrawal are insufficient to cover an outgoing transfer funds request or direct debit at settlement, you may incur margin interest or your request may be rejected or fail.

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Add check writing privileges to my brokerage account
You can write checks to withdraw funds from your E*TRADE accounts, including certain IRA accounts if you are over age 59 1/2. Initial checkbook orders are available at no additional cost for most accounts with balances of $500 or more. To place an initial order, simply complete the Order Checks and Deposit Slips form online. You'll receive your initial set of checks at your address of record within 7-10 business days after we receive your request.

Check writing tip:
For margin accounts, you can write checks using your "Cash available for withdrawal." This means that you can essentially take out a loan from your brokerage account. For more information on borrowing on margin, click here.

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Reorder checks or deposit slips
Running low on checks or deposit slips? Place a new order right here online.

For your Morgan Stanley Private Bank account:

To reorder checks for your Morgan Stanley Private Bank account, use our quick Reorder Checks and Deposit Slips online form. If you've moved since last updating your account, be sure to update the address on record before submitting your order. You can also reorder deposit slips online.

For your E*TRADE account:

If you have check writing privileges with your E*TRADE account, you can reorder checks whenever necessary using our quick Reorder Checks and Deposit Slips online form. If you've moved since last updating your account, be sure to update the address on record before submitting your order. You can also reorder deposit slips online.

You'll receive your next set of checks at your address of record within 7-10 business days after we receive your request

Notes:
  • We recommend getting your checks from E*TRADE to make sure they're compatible with our required format. If you use checks from another vendor, the checks you write may be rejected, resulting in returned check fees.
  • Check reorders are provided at no additional cost to customers with a balance of $1,000 or more in the E*TRADE Complete™ Investment Accounts

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Wire money out of my account
It's fast and easy to wire money to another institution from your Morgan Stanley Private Bank or E*TRADE account. Before requesting to wire money, check to be sure your funds are available for withdrawal.

From your Morgan Stanley Private Bank account:

To wire money out of your Morgan Stanley Private Bank account, please gather the following information and call us at 800-387-2331, or print out and complete our outgoing wire paper form:

  • Morgan Stanley Private Bank account number.
  • Wire amount.
  • Official name of receiving institution.
  • Receiving account number and title. (The name on the receiving account must match the name on the account at Morgan Stanley Private Bank).
  • Routing/ABA number of the receiving institution.
  • Full address of the receiving institution including city, state, and zip code.
  • Phone number of the receiving institution.
  • For international wire requests, the international SWIFT code and Bank Identification Code (BIC) are also required.
Generally, if your wire request is received online or over the phone before 3 p.m. ET, the wire will be processed the same day. If the wire request is received via correspondence (mail, fax, doc upload) before 12 p.m. ET, the wire will be processed either the same day or the next business day. Requests received after these cut-off times will be processed within one to two business days.

A small fee of $25 per transaction for outgoing domestic and international wires will be assessed to your account. This fee will be waived for Checking and Max-Rate Checking accounts if the wire request is placed online.

You may need to confirm wiring instructions with the receiving institution, as each institution can have unique requirements.

From your E*TRADE account:

The wire request online form allows you to wire funds directly from your brokerage account to an account at another financial institution, or if you prefer, you can print out and complete our outgoing wire paper form. Wire transfer requests received before 12 noon ET will be processed the same day. Requests submitted after 12 noon ET will be processed the next business day. You can also have outgoing wires initiated by calling us at 800-387-2331. There is a small fee for wiring funds out of your account.

To wire funds to a third party, or to an account with registration different than your brokerage account, you will need to use the outgoing wire paper form

Notes:
Here are a few things to keep in mind for international wires from your brokerage account:
  • If you request a wire transfer to be delivered in a currency other than US dollars, a foreign exchange transaction will be initiated on your behalf to convert the funds.
  • If you are wiring funds to accounts held in other countries, please indicate the 8-digit SWIFT code in the box provided.
  • If you are wiring funds to the United Kingdom, please provide the 6-digit sort code.
  • Requests for wires to accounts in other countries without this information may be delayed.


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Use a debit card with your bank or brokerage account

E*TRADE and Morgan Stanley Private Bank offer debit cards for both brokerage and bank accounts.



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Learn more about EMV chip card technology
  1. What is a chip card?
  2. When can I begin using my debit card with chip technology?

What is a chip card?
Your E*TRADE or Morgan Stanley Private Bank debit card is embedded with a chip that leverages EMV (Europay®, MasterCard® Visa®) technology. EMV has quickly become the global standard for credit and debit card payments, providing global acceptance and an enhanced level of security.

When can I begin using my debit card with chip technology?
After you activate your card, you may start using it right away. Please be aware that once your new card is activated, your old card will no longer work. For security purposes, please destroy your old card.



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Change my debit card PIN
  1. When you activate your new debit card you will be prompted to set your PIN.
  2. You can log on to etrade.com to set your PIN.
  3. You can call us at 800-387-2331 to have your PIN set or request a PIN reminder to be mailed to you.

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Learn what to do if your debit card is lost or stolen
If you believe your card has been lost or stolen, or that your Personal Identification Number (PIN) has been discovered by someone else, or that someone has conducted or may conduct an automated banking transaction without your permission, contact us immediately by sending us a Secure Message or calling us at 800-387-2331.

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Learn about recurring withdrawals of cash dividends
In general, dividends paid for securities held in an investment account are deposited to that account and made available for investment, unless you elect otherwise. For E*TRADE brokerage and IRA accounts, you may request to have cash dividends segregated from your account balance and sent to you, on a recurring schedule.

This feature is not available for dividend-paying securities enrolled in the Dividend Reinvestment Program (DRIP). If you enroll an account for recurring withdrawals of cash dividends, the dividends from any security enrolled in DRIP will not be sent to you on a recurring basis.

The election to have recurring withdrawals of cash dividends is made by account; you may not request this feature by security. Recurring withdrawals can be sent to you by check or Automated Clearing House (ACH) payment. There is no fee for either method of disbursement used for recurring dividend withdrawals.

To check if your account is set up for recurring withdrawals of cash dividends, go to Accounts >> My Info >> Account Preferences. Look for Recurring Dividend Payouts under the Account Features section. "No" indicates your account is not set up for recurring dividend payouts. "Get Details" indicates your account is set up for recurring dividend payouts and if you move your mouse over the link, a fly-out will give you more information.

Please note the "Next payment amount" field will show the amount of cash dividends received into your account since the last payment date. This amount will differ from previous payments amounts, based upon the amount of dividends received. Any additional dividends that are paid to your account before the next payout date will increase the value in this field. This money is segregated from the usable cash balance in your account.

Instructions on how to enroll and remove your account from recurring dividend payouts follow in the next sections.

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How to enroll your E*TRADE brokerage account for recurring withdrawals of cash dividends
To request enrollment of your E*TRADE brokerage account for recurring withdrawals of cash dividends, follow the instructions below. Instructions on how to enroll your E*TRADE IRA are in the next section.

  1. Contact Customer Service by phone at 800-387-2331.
  2. Make your request for recurring withdrawals of cash dividends. You will be asked to give all details below.
    1. Account number
    2. Method of Disbursement (ACH or check)
      1. For ACH, you must also provide:
        1. Name of receiving financial institution
        2. ABA routing number of receiving financial institution
        3. Account type
        4. Name(s) on receiving account (Note: the receiving account must have the same registration as the sending account)
        5. Receiving account number
      2. Checks will be sent to the name(s) and address of record
  3. Please note recurring withdrawals of cash dividends are available on a monthly basis, only.

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How to enroll your E*TRADE IRA account for recurring withdrawals of cash dividends
To request enrollment of your E*TRADE IRA account for recurring withdrawals of cash dividends, follow the instructions below.
  1. Complete an IRA Distribution Request form.
    1. All sections of the form must be completed for processing
    2. In the Method of Distribution section, select "Installment Payments of" and "Dividends," select the frequency you want, and starting date.
    3. In the Payment Instructions section, select an option other than "Express Mail," or "Wire." These methods of distribution are not available for recurring dividend withdrawals.
  2. Send the completed request by fax or mail, as instructed at the top of the form.

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How to remove your E*TRADE brokerage or IRA account from recurring withdrawals of cash dividends
To remove your account from recurring dividend withdrawals, contact Customer Service by phone at 800-387-2331 or by Secure Message. Be sure to provide the specific account you would like to have removed from recurring dividend withdrawals.

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