Contact us

We’re here to help—by phone, email, chat, and at our branches across the US And be sure to look through our FAQs. We may already have an answer for you.

 

See our FAQs


Talk to us

E*TRADE Securities or E*TRADE Bank

Speak with a Customer Service Representative about your brokerage or bank account.

800-387-2331
(800-ETRADE-1)

Retirement Specialists

Get help with rollovers, as well as choosing and understanding retirement accounts.

877-921-2434

Credit cards

Talk to a service representative about your E*TRADE credit card account.

866-503-2856

Stock plans

Contact us for personalized support with your employee stock plan account.

800-838-0908

12 a.m.–11:59 p.m. ET

Monday–Friday

Are you calling from outside the U.S.?

Designated Brokerage

This service allows companies to track their employees' trading activities in order to meet regulatory obligations or in-house surveillance practices.

855-432-6834

9 a.m.–6 p.m. ET

Monday–Friday

Send us mail

Please address to “E*TRADE Securities LLC” for brokerage accounts and “E*TRADE Bank” for bank accounts.

Regular mail:

E*TRADE Securities LLC
PO Box 484
Jersey City, NJ
07303-0484

Overnight mail:

E*TRADE Securities LLC
Harborside 2
200 Hudson Street, Suite 501
Jersey City, NJ
07311-1113

Email Us

Already a customer?

If you have questions about an existing account,
please log on and send us a secure message.

Don't have an account with us?

Send us an email, and we'll get back to you as soon as possible.

Need help logging in?

Retrieve your user ID or reset your password.