Contact us
We’re here to help—by phone, email, chat, and at our branches across the US and be sure to look through our FAQs. We may already have an answer for you.
Live chat
Use live chat to quickly connect and resolve any questions you may have.
Meet with us
30+ branches across the country to meet one-on-one with a Financial Consultant.
Talk to us
E*TRADE Securities or E*TRADE Bank
Speak with a Customer Service Representative about your brokerage or bank account.
800-387-2331
(800-ETRADE-1)
Retirement Specialists
Get help with rollovers, as well as choosing and understanding retirement accounts.
Stock plans
Contact us for personalized support with your employee stock plan account.
12 a.m.–11:59 p.m. ET
Monday–Friday
Are you calling from outside the U.S.?
Designated Brokerage
This service allows companies to track their employees' trading activities in order to meet regulatory obligations or in-house surveillance practices.
9 a.m.–6 p.m. ET
Monday–Friday
Send us mail
Please address to “E*TRADE Securities” for brokerage accounts or “E*TRADE Bank” for bank accounts
Regular mail:
E*TRADE Securities LLCPO Box 484
Jersey City, NJ
07303-0484
Overnight mail:
E*TRADE Securities LLC
Harborside 2
200 Hudson Street, Suite 501
Jersey City, NJ
07311-1113
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