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We’re here to help—by phone, email, chat, and at our branches across the US and be sure to look through our FAQs. We may already have an answer for you.

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E*TRADE Securities or E*TRADE Bank

Speak with a Customer Service Representative about your brokerage or bank account.




Retirement Specialists

Get help with rollovers, as well as choosing and understanding retirement accounts.


Stock plans

Contact us for personalized support with your employee stock plan account.


12 a.m.–11:59 p.m. ET


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Designated Brokerage

This service allows companies to track their employees' trading activities in order to meet regulatory obligations or in-house surveillance practices.


9 a.m.–6 p.m. ET


Branch locator

30+ branches across the country to help you with your financial needs

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Send us mail

Please address to “E*TRADE Securities” for brokerage accounts or “E*TRADE Bank” for bank accounts

Regular mail:

E*TRADE Securities LLC
PO Box 484
Jersey City, NJ


Overnight mail:

E*TRADE Securities LLC
Harborside 2
200 Hudson Street, Suite 501
Jersey City, NJ

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