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We’re here to help—by phone, email, chat, and at our branches across the US And be sure to look through our FAQs. We may already have an answer for you.
Talk to us
E*TRADE Securities or E*TRADE Bank
Speak with a Customer Service Representative about your brokerage or bank account.
800-387-2331
(800-ETRADE-1)
Retirement Specialists
Get help with rollovers, as well as choosing and understanding retirement accounts.
Credit cards
Talk to a service representative about your E*TRADE credit card account.
Stock plans
Contact us for personalized support with your employee stock plan account.
12 a.m.–11:59 p.m. ET
Monday–Friday
Are you calling from outside the U.S.?
Designated Brokerage
This service allows companies to track their employees' trading activities in order to meet regulatory obligations or in-house surveillance practices.
9 a.m.–6 p.m. ET
Monday–Friday
Send us mail
Please address to “E*TRADE Securities LLC” for brokerage accounts and “E*TRADE Bank” for bank accounts.
Regular mail:
E*TRADE Securities LLC
PO Box 484
Jersey City, NJ
07303-0484
Overnight mail:
E*TRADE Securities LLC
Harborside 2
200 Hudson Street, Suite 501
Jersey City, NJ
07311-1113
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