Convenience is in the cards
images of debit cards
Enjoy instant access to your money wherever you go.


Convenient purchases

Add to your mobile wallets and use your debit card wherever Mastercard® is accepted.1


Access to Cash Anywhere

Get cash at 2 million+ ATM locations around the world, and ATM fee refunds for eligible customers.1,2


Advanced protection

If your card is lost, you can lock it at any time through the E*TRADE website and the E*TRADE mobile app.


Quick travel plan notifications

Just call with your travel dates to avoid interruptions in service.
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Frequently asked questions

See all FAQs

How can I request a debit card, how long will it take to arrive?

  1. You can request a new debit card online by completing the steps here.
  2. To order a replacement card call us at 800-387-2331.
  3. You can expect to receive your debit card within 7 to 10 business days from the time your order is received.

Which accounts are eligible for a debit card?

Brokerage accounts

  1. Domestic individual, joint and custodial brokerage accounts are eligible for a debit card.
  2. Certain IRA accounts are eligible for the debit card if you are over 59½. Click here for more information.

Bank Accounts

  1. Checking accounts are eligible for a debit card.
  2. Savings accounts are NOT eligible for a debit card.

What is an EMV card, Chip, and PIN-preferred?

  1. Your debit card is embedded with a chip that leverages EMV (Europay®, Mastercard®, Visa®) technology. EMV is the global standard for credit and debit card payments, providing global acceptance and an enhanced level of security.
  2. For added security your debit card is now PIN-preferred. You will be prompted to provide a PIN when making purchases like you are when accessing cash at an ATM. Certain merchants have the ability to modify this preference for added convenience. Chip and PIN-preferred terminals are the standard internationally.

How can I activate my debit card?

  1. Within the US, call 866-642-0450 from your primary phone number.
  2. Outside the US, call +1 859-488-4128 (toll will apply).

How can I set or change my PIN, what if I forget my PIN?

  1. When you activate your new debit card you will be prompted to set your PIN.
  2. You can log on to etrade.com to set your PIN.
  3. You can call us at 800-387-2331 to have your PIN set or request a PIN reminder to be mailed to you.

What are the daily limits for debit cards?

  1. You can make purchases up to $5,000 per day using your debit card.
  2. You can also withdraw cash up to $1,000 per day using your debit card.

Both limits are dependent upon the available balance in your account.

What can I do to make sure my debit card will work in a foreign country?

  1. Call us at 800-387-2331 in advance to inform us about your travel plans.
  2. Standard limits still apply when traveling.
  3. For your security your debit card activity will still be monitored for suspicious activity.

What do I do if my debit card is lost or stolen, how can I dispute a transaction?

If you believe your card has been lost or stolen, or that your Personal Identification Number (PIN) has been discovered by someone else, or that someone has conducted or may conduct an automated banking transaction without your permission, contact us immediately by calling us at 800-387-2331.

What are the benefits to my debit card?

Mastercard’s universal acceptance means you can use your debit card in place of cash or a check at millions of locations worldwide, anywhere Mastercard® is accepted.

For full details on your benefits click here: Mastercard® Guide to Benefits