Senior Director, Financial Customer Service
Robert Hayes leads the Participant Service & Sales Team, Designated Brokerage, and Gradifi Service Support as a Senior Director for E*TRADE Executive Services. His in-depth understanding of the client journey continues to drive client acquisition, retention, and new strategies to meet growing client needs.
Mr. Hayes joined E*TRADE in 2005 and brings over 17 years of experience in financial services to his role. He has held a variety of positions in the industry including relationship management, sales, customer service, and operations. Mr. Hayes earned his MBA in Accounting from the University of Phoenix and holds FINRA Series 4, 7, 24, 55, and 63 licenses.